What is e-business ?
E-business is a term used to describe businesses run on the Internet, or utilizing Internet technologies to improve the productivity or profitability of a business. Generaly, the term may be used to describe any form of electronic business (that is to say, any business which utilizes a computer). This usage is somewhat archaic, however, and in most contexts e-business refers exclusively to Internet businesses.
By selling products and services online, an e-business is able to reach a much wider consumer base than any traditional store could ever hope for. This function of e-business is referred to as e-commerce, and the terms are occasionally used interchangeably.
An e-business may also use the Internet to acquire wholesale products or supplies for in-house production. This facet of e-business is sometimes referred to as e-procurement, and may offer businesses the opportunity to cut their costs. Even many e-businesses which operate without an electronic storefront now use e-procurement as a way to better track and manage their purchasing.
In addition to buying and selling products, e-business may also handle other traditional business aspects. The use of electronic chat as a form of technical and customer support is an excellent example of this. An e-business which uses chat to complete its traditional phone support finds a system which saves incredible amounts of time while providing opportunities unavailable through traditional support.
When organizations go online, they have to decide which e-business models best suit their goals. A business model is defined as the organization of product, service and information flows, and the source of revenues and benefits for suppliers and customers. The concept of e-business model is the same but used in the online presence. The following is a list of the currently most adopted e-business models such as:
E-shops
E-commerce
E-procurement
E-malls
E-auctions
Virtual Communities
Collaboration Platforms
Third-party Marketplaces
Value-chain Integrators
Value-chain Service Providers
Information Brokerage
Telecommunication
Customer relationship
In the past few years, virtually all businesses have become an e-business. This trend continues with new technologies, such as Internet enabled cell phones and PDAs, and the trend of e-business saturation will most likely continue for some time.
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